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Telephony API integration

Telephony, connected to your CRM

Virtual PBX, a pop-up client card on every call, call recordings inside the deal, and per-manager analytics. Connected in 1-2 weeks, no number changes.

30+
telephony integrations
4 years
on the market
24/7
support
CAPABILITIES

Everything you need from telephony in a CRM

We connect your virtual PBX to your CRM: the client is identified from the first ring, and the call lands in the deal card.

Click-to-call from the CRM

A manager calls the client straight from the deal card with one click

Pop-up client card

On an incoming call, the system opens the client's card with history automatically

Call recording

Every call is saved to the deal and available for playback

Call analytics

Missed calls, duration, and per-manager load in a single report

Scenario-based routing

IVR and call routing between departments and staff

Works with multiple PBX platforms

We connect OnlinePBX, Sipuni, Mango Office, and other platforms

PROCESS

From audit to calls inside your CRM

A transparent process with clear stages and a result at every step.

01
1-2 days

Audit of current telephony

We review your numbers, plans, current PBX, and how calls are handled today.

02
2-3 days

PBX selection and setup

We choose a provider or connect your existing virtual PBX via API.

03
1 week

CRM integration

We set up click-to-call, the pop-up card, call recording, and status sync to the deal.

04
1-2 days

Staff training

We show managers and team leads how to handle calls inside the CRM.

05
from 1 week

Quality control

We check routing, recording, and analytics, and fine-tune scenarios based on real usage.

Telephony in your CRM in 1-2 weeks

A configured integration with call recording, client card, and analytics.

Start the integration
COMPARISON

Regular PBX vs. Telephony API

What changes when calls live inside your CRM instead of on their own.

Criteria
Regular PBX
Telephony API
Who called if you missed it
Look up the number in the PBX log
The missed call shows up in the deal instantly
Who the caller is on an incoming call
You find out only after answering
The client card opens on its own
Where the recording is stored
On the PBX server, separate from the CRM
In the deal card, next to the history
Call quality control
Spot checks, done manually
Full per-manager analytics in a report
Routing incoming calls
Fixed forwarding
IVR scenarios per department and task
Time to dial a number
Manually from a phone
One click from the deal card
LET'S START

Tell us about your task — we'll propose a solution

Free consultation: we'll analyze processes, select a license and estimate implementation for your business.